Terms and condition
By using the UCS Takeaway mobile app, you agree to the following terms:
- Service Use
- UCS Takeaway is the sole restaurant preparing and delivering all orders through this app.
- You must provide accurate delivery details and a valid contact number.
- You are responsible for maintaining the confidentiality of your account credentials.
- Order Acceptance & Cancellation
- Orders are confirmed once accepted by UCS Takeaway.
- Customers may cancel an order before food preparation begins; full refund applies to UCS Wallet or original payment method upon request.
- Orders cannot be cancelled after preparation begins.
- Prices & Payment
- Prices include food cost; delivery charges will be displayed before checkout.
- Accepted payment methods: [Insert options, e.g., credit/debit cards, cash on delivery, digital wallets].
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Delivery
- All orders are delivered directly by UCS Takeaway staff within [insert delivery area].
- Estimated delivery times are shown in the app but may vary due to traffic, weather, or other factors beyond our control.
- If the delivery staff cannot reach you after reasonable attempts, the order may be returned and considered delivered; refund, if applicable, will follow our Refund Policy.
- Modifications & Updates
- UCS Takeaway may modify these Terms at any time. Continued use of the app indicates acceptance of any updates.
- UCS Takeaway may modify these Terms at any time. Continued use of the app indicates acceptance of any updates.
- Limitations of Liability
- UCS Takeaway is not liable for delays due to traffic, weather, technical issues, or other events beyond our control.
- We are responsible for food quality until it leaves our kitchen; once delivered, customer responsibility begins.
- Governing Law
- These Terms are governed by the laws of the Kingdom of Saudi Arabia.